Terms and conditions

By accessing and/or registering on Hollywood Casino at Greektown online platform, the user ("User", "You") agrees to be bound by these terms and conditions (the "Terms"). If You do not agree with any part of the Terms, please do not access or use our services.

Definitions

For purposes of this Agreement, the following definitions shall apply:

• "Casino" means Hollywood Casino at Greektown;
• "Game" refers to any and all casino games offered by us;
• "User Account" is Your unique account used for accessing and playing on our platform; and
• "We/us/our" includes the operators, owners, directors, officers, employees, agents, contractors, licensees, sub-licensees of Hollywood Casino at Greektown.

Age and Eligibility

To access or use our services, You must be 19 years of age (in some provinces) or older and have reached the minimum legal gambling age in Your jurisdiction. Some Games may have higher age limits. We reserve the right to request identification for verification purposes at any time.

User Account Registration and Maintenance

You are responsible for maintaining confidentiality, security, and integrity of Your User Account. You agree not to share or allow others to use your User Account credentials (passwords, etc.) with anyone else without our written consent. We reserve the right to suspend or close a User Account if we suspect fraud, unauthorized activity, or other malicious behavior.

Deposits and Withdrawals

You can deposit funds into Your User Account using payment methods acceptable by us. Deposited amounts will be added to your balance in CAD (Canadian Dollars). You understand that all deposits are non-retractable but subject to wagering requirements if applicable. We reserve the right to request additional documentation for identity verification or to process withdrawal requests.

Wagering, Winnings and Losses

When playing Games, the stakes You place will be debited from Your available balance in CAD (Canadian Dollars). If You win a prize, we shall pay out winnings according to our standard payout procedures provided that all applicable conditions for winning are met and there is no dispute. Any losses incurred while using our services do not constitute an obligation on our part.

Gameplay Rules

You acknowledge that each Game has its own rules governing how the game can be played, how prizes will be awarded, and under what circumstances You may claim a prize or disqualification from winning. We reserve the right to change these rules at any time with immediate effect by updating this Agreement.

Security Measures

To ensure fairness of gameplay, we employ SSL encryption and Transport Layer Security (TLS) protocols in all our systems for secure online transactions and interactions between Your device, servers, and databases where applicable. Additionally, Game fairness is guaranteed through certified Random Number Generators audited regularly by third-party audit firms like eCOGRA, iTech Labs, or GLI.

Responsible Gaming

To ensure a fair and enjoyable gaming experience for all Users, we offer various Responsible Gaming features available in our website under the 'Account Tools'. These include limits on deposits, sessions, losses, time-outs, self-exclusion options that can be temporary or permanent, reminders to take breaks from playing, as well as links to problem gambling support services.

Compliance with Local Laws

It is Your sole responsibility when accessing our casino platform online to comply with all laws and regulations of the place where You are physically located at the time. We make no claim that this website complies with all applicable laws outside Canada or other jurisdictions, nor do we claim to be compliant in regions that restrict access.

Intellectual Property Rights

All Game Rules, software, trademarks, logos, images and content including but not limited to graphics design are owned by Hollywood Casino at Greektown or their licensor/supplier (if any) with all rights reserved thereto. Unauthorized use of these marks is strictly prohibited without our prior written consent.

Amendments

We reserve the right at its sole discretion, to change this Agreement including the Terms and Conditions from time to time as it deems fit or necessary by posting revised terms on our website, which will become effective upon publication unless otherwise specified in such notification.

Governing Law and Dispute Resolution

The laws of the State of Michigan (USA), without giving effect to any conflict of law principles, shall govern this Agreement and its interpretation. Any disputes arising out of or related to this Agreement shall be resolved by arbitration conducted according to American Arbitration Association's (AAA) Commercial Rules, and held in a place reasonably acceptable to all parties.

Notifications

To the fullest extent permitted under applicable laws and regulations, we reserve the right at our discretion and without prior notice to change any part of or entirely discontinue access to this website including but not limited to removing Games from available selection; adding, modifying or updating Terms & Conditions as needed.

Entire Agreement

This agreement constitutes all agreements between You and us with respect to its subject matter.