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Responsible gambling
At Hollywood Casino at Greektown, we understand the importance of responsible gaming practices and are committed to providing our Canadian players with a safe and enjoyable experience. We strive to promote responsible gaming habits among our patrons and provide resources for those who may need assistance.
Tools for Managing Your Play
We offer various tools to help you manage your play and stay within your budget:
- Deposit Limits: Set limits on the amount of money you can deposit into your account.
- Loss Limits: Establish limits on your potential losses, helping you avoid financial hardship.
- Time-Outs: Take a break from gaming with our cool-off time-out feature, which can be set for any duration.
- Self-Exclusion: Temporarily or permanently exclude yourself from playing at Hollywood Casino at Greektown.
Seeking Help
If you feel that your gaming habits are negatively impacting your life or the lives of others, we encourage you to seek help. You can:
- Contact our customer support team for guidance and assistance.
- Reach out to local problem gambling hotlines:
- Problem Gambling Hotline (Canada): 1-866-531-7879
- Ontario Problem Gamblers HelpLine: 1-888-230-3505
- Quebec Responsible Gaming Helpline: 1-800-463-9688
- Visit online resources, such as the Canadian Centre for Substance Use and Addiction or the National Council on Problem Gambling.
Additional Resources
We believe that responsible gaming is a community effort. That's why we've included links to reputable organizations that provide support and guidance:
- Canadian Responsible Gaming Association
- International Center for Youth Gambling Problems
- National Council on Problem Gambling
Commitment to Fairness and Security
At Hollywood Casino at Greektown, we're dedicated to ensuring a fair and secure gaming environment. Our platform uses advanced security measures, including:
- Encryption technology
- Secure server hosting
- Regular system checks
We also adhere to the highest standards of fairness and randomness in our games, thanks to regular testing by independent third-party auditors.
Responsible Gaming Commitment
Hollywood Casino at Greektown is committed to promoting responsible gaming practices among its players. We strive to:
- Provide transparent information about our games and promotions.
- Ensure that our platform is user-friendly and easy to navigate.
- Offer resources for managing play, including the tools listed above.
If you have any questions or concerns regarding responsible gaming at Hollywood Casino at Greektown, please don't hesitate to reach out. We're here to help.